Shipping policy

At Balance Mee, our goal is to deliver happiness and joy to your little ones as quickly and smoothly as possible. Once your order is successfully processed, it is shipped through our network of trusted courier partners to ensure safe and timely delivery.

1. Shipping

Shipping Across India

We are delighted to offer shipping on all orders across India. Shop your favorite wooden toys worry-free—there are no hidden delivery charges.

2. Delivery Timelines

• Order Processing Time:
  Orders are typically processed and dispatched within 24–48 hours of placement.

• Estimated Delivery Time:
  Once dispatched, products are generally delivered within 5–7 business days.

• Important Note:
  Delivery timelines exclude Sundays and public holidays. Actual delivery times may vary depending on your location and unforeseen courier delays.

3. Serviceability

Before placing your order, you can easily check whether we deliver to your location by entering your PIN code on the product detail page.

4. Shipping of Returned Products

If you need to return a product, we’ve made the process simple and hassle-free:

• Initiate a Return:
  Contact our Customer Care team at
  📧 info@balancemee.in
  Our team will assist you step-by-step with the return process.

• Reverse Pick-Up:
  Wherever possible, our courier partner will arrange a reverse pick-up from your location.

• Self-Ship Option:
  If reverse pick-up is unavailable for your PIN code, you may return the product using a reliable third-party courier service.

5. Packaging for Returns

• Please ensure the product is securely packed to prevent damage during transit.

• Liability Disclaimer:
  Balance Mee will not be responsible for items damaged due to inadequate packaging during return shipping. Kindly pack the product with care to ensure it reaches us safely.