Refund policy

At Balance Mee, your satisfaction is our top priority. If you are not completely happy with your purchase, we are here to assist you with a smooth and transparent return or refund process.

1. Return Window

We offer a 7-day return policy.

You have 7 days from the date of delivery to request a return or exchange.

Allow returns after fulfillment.

2. Eligibility for Returns

To qualify for a return or exchange, your item must meet all of the following conditions:

Product Condition

  • The product must be unused, unworn, unwashed, and in the same condition as received.

Original Packaging

  • All original tags must be intact

  • The item must be returned in its original packaging

Proof of Purchase

  • A valid order number or receipt is required to process your return.

Please Note:
Items that do not meet the above conditions may not be eligible for return or refund.

3. How to Initiate a Return

To start a return or exchange, please follow the steps below:

Step 1: Contact Us

Email us at:
📧 info.balancemee@gmail.com
Include your order number and reason for return.

Step 2: Ship the Product

Once your return request is approved, ship the product to the address below:

Return Address:
Balance Mee
Plot No. S-133, 4S Scheme,
New Loha Mandi Road, Machra,
Jaipur, Rajasthan – 302013, India

4. Refunds & Processing

Inspection

Once we receive your returned item, our team will inspect it and notify you via email about the approval or rejection of your refund.

Refund Processing Time

  • If approved, refunds will be processed to your original payment method within 10 business days.

Bank Processing Time

Please note that your bank or credit card provider may take additional time to reflect the refund in your account.

Late or Missing Refunds

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us immediately at:
📧 info.balancemee@gmail.com